Bus services in Shenzhen began in 1975, and now have expanded to a network consisting of over 1,000 routes. Three franchised companies, Shenzhen Bus Group, Shenzhen Eastern Bus and Shenzhen Western Bus operate most of the routes, and the remaining routes are operated by a few private companies.

Bus fares usually range from 2 yuan to 10 yuan, except for branches, where the fare can be 1 yuan or 2 yuan, and privately-operated premium services, which may be charged as much as 30 yuan. Fare has to be given when boarding the bus in short-haul routes and expresses with no charge. However, for most long-haul routes, fare is collected manually according to the travel distance of the passenger. Shenzhen Tong IC Card is accepted on most of the bus routes with 20% off at least, except a few privately-operated premium routes.

Shenzhen commuters can now use their phones to pay for bus fare and Metro fare.